Interview with Joe J. Marquez

Joe J. Marquez is the Web Services Librarian at Reed College in Portland, OR. He has presented and written on topics related to service design, website usability, IT implementation, and marketing of the library. His current research involves implementing a service design methodology in the library environment. He is teaching a class for Library Juice Academy in September, titled, Service Design: Towards a Holistic Assessment of Library Services. Joe kindly agreed to do an interview for the LJA blog, to give people a better idea of what they might learn in his course.