The big theme in the current era of librarianship is to be user-centered. Being user centered is the key to maintaining relevance, changing with the times, and erasing the barriers to access that turn many people off to libraries. In the background of the idea of user-centeredness are two parallel but very different theories: critical … Read more Motives in the conception of the “user” in user-centered service design
I want to suggest a possible strategy for reference departments in academic libraries. I think a lot of library administrators who have an eye on the future see less of a role for reference, at least in the way we currently understand it. As they see it, it seems to me, it’s a waste of … Read more The “assessment piece” and reference strategy
I have an article in the current issue of Progressive Librarian that I have put online this morning: “The Library Paraprofessional Movement and the Deprofessionalization of Librarianship.” It says something that some people won’t like, but it’s something that I think is true and something that I think we should discuss openly. It’s in the … Read more The Library Paraprofessional Movement and the Deprofessionalization of Librarianship
The talk I gave in Alberta on February 5th was recorded. The recording is now on the web in mp3 form. Toni Samek’s introduction feels a bit grand, but the real me will be on the mic shortly. The recording itself came out all right. Not all of the audience questions are audible, but as … Read more Podcast of Alberta Talk: Disintermediation 2.0
Notice that I am not using the word “ontology.” I’ll get into why later, but if you’ve read any Heidegger you can guess… Hope Olson, Sandy Berman, and many others who have done work based on theirs, have shown how classification systems tend not to represent all users well. Hope Olson has described the problem … Read more Quick note on taxonomic transparency
The Preface and Introduction to André Cossette’s Humanism and Libraries: An Essay on the Philosophy of Librarianship are now online. The Preface is my explanation of why I chose to publish the book and what makes it valuable, and the Introduction is by the author.
Something is happening in Minnesota that is worth noting if you’re interested in the public sphere. There is a mining project in the Iron Range that is awaiting state approval. It would be the first mining project in the Iron Range that would mine copper and precious metals instead of the usual iron that has … Read more Theodor Adorno and Max Horkheimer will not be in attendance
This post is a presentation of two lists of priorities – first, priorities of the Social Responsibilities Round Table (SRRT), and second, a list of the kind of issue that I think SRRT ought to emphasize instead. The first list is as complete a list as I was able to compile of the subjects of … Read more Two sets of priorities
This post presents a second look at the familiar story regarding the transformation of information consumers into information producers and the idea that this shift is making book publishing companies obsolete. While the effects of the technology revolution have certainly empowered individuals, this common story overlooks some important aspects of the role that publishers play, … Read more On the contribution of publishers
Leveraging our impact with technology means certain things. It means substituting machine processes, which are good at certain kinds of thinking, for intellectual processes, which are good at other kinds of thinking. In terms of “recommender engines” or other systems intended to connect people with information automatically, it means relying on aggregate data and averages. … Read more People and Machines
“Verbiage” is a derisive word describing prose that uses many words to say not a lot, or more particularly, prose that uses words carelessly, to create impressions without attending to what the words actually mean in a specific sense. For techies, “verbiage” is stuff that English majors add later for the benefit of end users, … Read more “Verbiage,” “Intuitiveness,” respect for language, respect for users
Two recent articles in the mainstream press are telling us that paper books and physical libraries are dead (Boston Globe and CNN.com). One of the easiest things to forget about the death of the book is for how many years it has been declared. A few quotations from past decades, from authors who were responding … Read more Death of a thousand paper cuts
There is something that people in the book world often don’t understand about copyright. When I say book world I mean librarians, booksellers, reviewers, researchers, authors, and sometimes publishers. A question that people often want to know the answer to is “Who owns the copyright” to a work, because they may want to know if … Read more Something people in the book world often misunderstand about copyright
Just a brief note on a topic I will return to later… I find that librarians think of change in one of two ways: Change is happening to the profession; or Change is happening in the environment (social, cultural, economic, political) and the profession determines how it will change in response. These two ways of … Read more Professionalism and attitudes toward change
A cultural theme in America for the past few decades has been a certain conservative populist “anti-elitism.” Barack Obama’s victory despite his vulnerability to the charge of elitism – owing to his statements about small town America “clinging to guns and religion,” his educational background, and his personal choice to assume an intelligent audience when … Read more Anti-elitism and academic libraries
There is a common assumption that trends should be identified quickly so that we can more quickly and more fully adapt to them, in order to stay competitively ahead-of-the-curve and relevant. But trends are not all the same. Let me give you an analogy. I have heard of two primary policy themes in response to … Read more Interior space as a social cause
I attended Media in Transition 6: Stone and Papyrus, Storage and Transmission in Cambridge, MA, April 24-26. (Follow that link for a summary of what the conference was about.) Here are my thoughts about the conference after returning home. Of primary interest to me, coming from Duluth, MN, where it was below freezing yesterday, was … Read more Media in Transition 6… Reactions…
“Exploring the Ethical Implications of Technological Change through the Thought of Walter Ong and Other Media Theorists” That’s the title of my paper for the conference coming up this weekend in Boston, Media in Transition 6: Stone and Papyrus, Storage and Transmission. The paper is not the greatest thing I’ve ever written, but it is … Read more Exploring the Ethical Implications of Media Technology Through the Thought of Walter Ong
This is going to be my obnoxious post for the year, the kind of post I write periodically that leads to ugly Google results on my name. There are things that I sometimes need to say that I know a lot of people won’t like. Helps me maintain a sense of integrity, I guess. Like … Read more Library 2.0 talk enters backwardation
In the most recent issue of ALA’s email newsletter, AL Direct, there is an item (“More authors turn to web publishing”) about the growing popularity of author services companies like Lulu.com and Author Solutions as mainstream publishers cut back on the numbers of titles that they take on during the economic downturn. That’s true as … Read more POD vs. author services publishing